This Privacy Policy explains how Llosh Publishing (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit our website and purchase books. We are committed to safeguarding your privacy and complying with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We may collect the following personal data:

• Name and contact details (email address, postal address, phone number)
• Payment information (processed securely via third‑party providers)
• Account login details (if you create an account)
• Purchase history and preferences
• Technical data (IP address, browser type, device information, cookies)
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We use your personal data to:

• Process and deliver your book orders
• Manage your account and provide customer support
• Send you updates, offers, and newsletters (only with your consent)
• Improve our website and services through analytics
• Comply with legal obligations
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We process your personal data under the following lawful bases:

• Contractual necessity (to fulfil your book orders)
• Consent (for marketing communications)
• Legal obligation (to comply with tax and accounting laws)
• Legitimate interests (to improve services and prevent fraud)
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We may share your data with:

• Payment processors (e.g., PayPal, Sum Up)
• Delivery and courier services (e.g., Royal Mail)
• IT and analytics providers (e.g., Google Analytics, Go-Daddy) We do not sell your personal data to third parties.
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We retain your personal data only as long as necessary:

• Order records: 6 years (for tax purposes)
• Marketing data: until you withdraw consent
• Account data: until you request deletion
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Under UK GDPR, you have the right to:

• Access your personal data
• Request correction or deletion
• Object to processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, or disclosure.

If you have any questions about this Privacy Policy, please contact us at: Llosh Publishing, Old School House, SY10 8NQ,